Privacy Policy

Last updated: November 1, 2014


We take your privacy seriously. VoyageOne Group, Inc. provides technology and services that enable industry-leading companies (“VoyageOne Client(s)”) to market and sell items to their customers online (“Shoppers”) in China. VoyageOne is committed to maintaining the privacy of all users of the website (VoyageOne Clients and other website visitors are referred to herein collectively as “users”). If you have accessed this Privacy Policy by clicking on the privacy policy link on a site other than the VoyageOne website, your information may be collected by VoyageOne as a service to the entity that controls such other website and the VoyageOne Privacy Policy terms will apply to the collection of your personal information.

This Privacy Policy describes the VoyageOne practices for gathering, storing, using and disseminating information of users. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions set forth below, please do not use or access the VoyageOne services or website. By using this website, you expressly consent to the use and disclosure of your personally identifiable information as outlined below. This Privacy Policy may be changed from time to time. All changes will be posted to this site and you are encouraged to periodically check back to this site for any changes to the Privacy Policy. By continuing to use this website after any posted revision, each user agrees to abide by it. This version supersedes any previous draft.


We collect the email addresses of those who communicate with us via email. These email addresses are used for internal review only. We use cookies to allow VoyageOne customers to log in to their account. If you do not want to receive email from us in the future, please let us know by sending us email at the above address. In general, you can visit this website without revealing any personal information about yourself. VoyageOne may, however, collect automatically submitted information regarding your computer and connection, including previous and subsequent URL, IP address and page viewing data. VoyageOne will collect any comments you may send to VoyageOne and any information you may post to the VoyageOne site or a VoyageOne Client site powered by VoyageOne. VoyageOne may also collect information through the use of Cookies (as defined below). VoyageOne electronically collects and stores personally identifiable information you provide when you: (1) register with VoyageOne, (2) become a VoyageOne Client or business partner, (3) participate in the purchase/auction for a product listed by a VoyageOne Client, (4) complete a checkout page for a product purchased from a VoyageOne Client, (5) provide comments or submit a problem to VoyageOne or a VoyageOne Client, (6) request information from VoyageOne and provide your name or return contact information, or (7) respond to special offers, contests or surveys. VoyageOne may collect and associate the various types of information described in this paragraph, including information gathered from your visits and interactions with our website over time, to record your preferences, make the website easier for you to use, and show you relevant content. At this time, this website does not respond to browser “do not track” signals. VoyageOne Clients may choose whether or not to respond to such signals on their own web properties and VoyageOne has no control over such choices.

“Cookies” are small data files that may be placed on the hard drive of your computer when you visit the VoyageOne site or a VoyageOne Client site powered by VoyageOne. Cookies permit the VoyageOne server to identify your browser whenever you interact with the VoyageOne site or a VoyageOne Client site powered by VoyageOne. VoyageOne uses cookies to improve the functionality of its site, to recognize repeat visits by users of its site, and to collect information about its users' interactions with the Services. These Cookies contain identification information that enables us to streamline your experiences using the Services and the VoyageOne site. You are always free to set your browser software to decline cookies. However, if you decline cookies, you will be required to reenter your login information each time you access the Services, and you may not be able to optimize the features of the Services. In some cases, you will not be able to access Services if cookies are disabled. By agreeing to accept cookies from VoyageOne's site or a VoyageOne Client site powered by VoyageOne, the following types of cookies could be placed on your computer.

VoyageOne will use identifiable information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by a user. VoyageOne will take reasonable steps to ensure that such information is relevant to its intended use, accurate, complete and current. For sensitive personally identifiable information as described in the Safe Harbor Privacy Principles (as defined herein), VoyageOne will provide users the opportunity to affirmatively and explicitly (opt-in) consent to such use. VoyageOne collects aggregate analytics information related to use of the VoyageOne Services by users (such as log and configuration data). We use this information to understand how the Services are being configured and used, how they can be improved for the benefit of users, and to develop new Services.

At times, you may be directed to third party websites and/or offered the option to download an application using a third party platform. Our provision of a link to any other website or our provision of an application using a third party platform is for your convenience and does not signify our endorsement of such other website, platform or its contents. When you click on such a link or download and use such an application, you will leave our Site and go to another website. During this process, a third party may collect personally identifiable information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this privacy policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. You will need to contact them to understand their privacy policies.

We are always seeking to improve our business. In accomplishing these objectives, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we may transfer some or all of your information as a part of the sale in order that the service being provided to you may continue or for other business purposes.

VoyageOne may disclose a user's information if required to do so by law or if VoyageOne has a good faith belief that such disclosure is necessary to protect and/or defend the rights and interests of VoyageOne or others. VoyageOne may, as permitted by applicable law, disclose your personally identifiable information to VoyageOne Clients, other users or third parties in connection with an investigation of fraud, infringement, piracy or other unlawful activity and you expressly authorize VoyageOne to make such disclosures.

All personally identifiable information collected by VoyageOne may be: (1) used in the United States; (2) transferred to the United States for use of the Services by a foreign VoyageOne Client if the Services are undertaken by VoyageOne for a Client; or (3) transferred to a VoyageOne location or Client outside of the United States. You consent to any such transfer of information outside of your country.

If VoyageOne is merged into or acquired by another entity, personally identifiable information may be transferred to such entity as a part of the merger or acquisition. Should such a transaction occur, we will require that the other entity follow this Privacy Policy or one substantially similar that complies with the Safe Harbor Privacy Principles.

VoyageOne may use a user's information to provide updates and for other business purposes related to making available the features and functions of Services. VoyageOne also may use information a user provides to make a user aware of new products or special offers or promotions. VoyageOne will abide by requests from you to discontinue such use. As a user, if you receive communications directly from a VoyageOne Client, you should contact the VoyageOne Client directly concerning such communications and review their privacy policies. A user will receive such information as described in this Section unless a user has opted out of receiving such information from VoyageOne as part of the checkout process. Outside of the checkout process, user may also opt out of receiving such information (if you have not already opted out of receiving it) by sending a request as described below.

As a part of the Services, VoyageOne provides links to web sites operated by third parties. VoyageOne is not responsible for the information collection or privacy practices or the content of those third party sites. Users should check the privacy policies of any site prior to use.

VoyageOne treats data as an asset and therefore stores personally identifiable information it obtains using appropriate safeguards. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, VoyageOne has put in place appropriate physical, electronic, and managerial procedures to protect personally identifiable information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, third parties may unlawfully intercept or access transmissions, and other users may abuse or misuse your personally identifiable information that they collect from our website. You should consider any communication that you transmit to VoyageOne (such as data, questions or answers, comments, or suggestions) as non-confidential, and agree that VoyageOne will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient.

VoyageOne has established internal mechanisms to verify its ongoing adherence to this Privacy Policy. VoyageOne also encourages users to raise any concerns or complaints about our processing of personally identifiable information by contacting VoyageOne. VoyageOne will seek to resolve any concerns. If you have any questions about anything in this Privacy Policy, or about collection of personally identifiable information, or information generally, please contact VoyageOne as follows:

You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that VoyageOne may have collected.

VoyageOne adheres to the Safe Harbor Privacy Principles and complies with the U.S. Safe Harbor Framework as agreed to and set forth by the United States Department of Commerce , (“Safe Harbor Privacy Principles”).

Our Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through our Site. We do not knowingly collect information from children under thirteen (13) without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).

This privacy policy is subject to change. Please review it periodically. If we make changes to the policy, we will revise the “Last Updated” date at the top of this policy. Any changes to this policy will become effective when we post the revised policy on the Site. Your use of the Site following these changes means that you accept the revised policy.